Views: 27 Author: Site Editor Publish Time: 2020-06-15 Origin: Site
With Development of Laser technology,Recently years there have many many different suppliers can make laser marking machine in marketing, even have 1-2 people laser company make laser and sell to customer,of course buy from this laser company,customer no quality and service warranty.
Laser marking machine have different type laser: Fiber laser, CO2 lase, UV laser, Diode laser: the customer must tell the seller whats materials customer want marking / engraving / process ? How much deep customer want marking ? Whats customer idea when use laser marking machine ? If possible can send some samples ? The seller can marking samples to test which type laser is better for marking ?
As a smart buyer. 50% consider QUALITY,30% consider SERVICE,20% consider PRICE. If customer cost some money and buy a low quality laser then waste money and time.Also service,we always supposed we not only sell laser,but als we sell service,we can provide customer pre service ( free marking samples,free laser text,free laser training ) and 2 years after sales service ( During warrany time, if laser parts broken, we will provide free parts for change,we pay for shipping freight also, free software update, free machine update etc ).
Customer reference,we suggest before place order buy laser, you must ask seller how many laser you sell near our place, can you share some of your old customer for reference? This way,new customer can calling local old customer and ask how about this seller laser marking machine quality and how about service ? This is really important for customer before place order.
Shipping, the customer need ask the seller, how shipping laser marking machine, whether the seller have warehouse in foreign country ? If don`t have warehouse, how the seller shipping Laser marking machine to customer ? Whether can ship laser marking machine to customer place ?
Warranty; out of warranty, how the seller provide service ? if laser marking machine broken, how fast the seller can provide repair ? We also provide uv laser marking machine , fiber laser marking machine. contact us.